You're good at the work. It's the office that's buried.
You are the estimates, the online reviews waiting for an answer, the follow-up, and the website nobody has touched in a year. Nobody in your business was ever hired to do any of it, so it waits for you. I take the worst piece off your plate at one price you know before I start. Most one-time services are done in about two weeks.
The cost of carrying it all yourself
There's only one of you.
Every estimate waits on you, so the one that should have gone out Tuesday goes out Friday, and the person who asked already hired whoever answered first. Even the customer someone referred to you looks you up before they call. The review you earned never gets asked for. The customer from two years ago forgets your name.
It’s more than one person can carry. Every one of those is a job somebody should own, and nobody does.
How I help
Three ways in, depending on where you are.
- You know what’s broken. Pick the one fix you need, at one price. Most one-time services are done in about two weeks. Prices run $125 to $1,200, and you see your price before I start.
- Something’s off but you can’t name it. We find it on a call, then I tell you which fix comes first and what it costs: your online profiles, your follow-up, your customer emails, your website, or whatever’s tangled.
- It’s working and you want it to stay that way. I run the pieces you pick every month, so they keep working without landing back on you. You can stop with 30 days’ notice.
I’m based in Peabody and work with service businesses across Boston’s North Shore and anywhere else, remotely, so you are not paying for driving time. Most one-time services are done in about two weeks, without anyone showing up at your shop or office.
PROOF IT WORKS
One fix. Then she came back for more.
Donna runs Cabral Carpentry & Painting. She’s great at the work. The website, the social media, the books: all of it had piled up.
BEFORE
AFTER
“I’m good at the front door. Managing the employees, doing the estimates, sending the bills. But the website, the social media, the QuickBooks? That was a mess. I can’t do everything. Taming Your Tech totally revamped the back door of the business.”
— Donna Cabral, Owner, Cabral Carpentry & Painting
Donna was already getting estimate requests. What changed was the kind:
NEW ESTIMATE REQUEST
Renovation + demo work on a home in Dedham, MA
“My wife and I are closing on a house in July and are looking into estimates for some renovation and demo work… we would love to set up a time to talk and have you come by the house.”
(Homeowner inquiry via the new website. Name and contact details removed for privacy.)
Six weeks on, she’s booked more work with me and I handle her tech questions as they come up.
Built for 800 people. The same job, at your size.
Hi, I’m Betsy.
I spent 13 years as VP of Business Systems at Appfire, running everything behind the work at a company that grew from 18 people to 800 across 15 countries. Different scale, identical job: find what’s breaking, build the thing that handles it, and make it run without you.
Most service businesses have nobody whose job is the work behind the work. Now they do.
Let's find your first fix.
You’ve already built a solid business. You don’t need to overhaul everything. Find the right first step and let’s talk it through.